![]() ![]() must not unreasonably refuse to participate in the management of their grievance, or understand that their grievance may not proceed.Īdditional responsibilities for employees submitting an individual employee grievance.be responsible for their workplace conduct.have the right to be supported by a person of their choosing, and be represented by a union representative or member of a professional association.continue to undertake work as directed by a manager, principal or supervisor (except in the case of a genuine safety issue).make a genuine and reasonable attempt to resolve grievances as promptly and informally as possible.engage in a grievance management and resolution process in good faith, respecting the confidentiality of the process and its outcomes.corrupt conduct under the Crime and Corruption Act 2001 (Qld), public interest disclosures under the Public Interest Disclosure Act 2010 (Qld), or complaints under the HR Act).įurther, this procedure does not replace any grievance related provisions within the Industrial Relations Act 2016 (Qld) or any other relevant industrial instrument, such as a Queensland modern award or certified agreement. Notifications can be made through iRefer (DoE employees only) or by email to procedure does not replace, modify or revoke any legislative requirements that apply to the management of particular types of complaints (e.g. ![]() Student protection matters should be sent directly to the Intake and Assessment team within the Integrity and Employee Relations Unit. Stage 3: External Review – if the employee is dissatisfied with a decision made following internal review, the employee may seek an external review.Ĭomplaints about the department and about early childhood and care services should refer to the Customer complaints management policy and the Early childhood education and care complaints management policy.Stage 2: Internal Review – if the employee is dissatisfied with a decision made through Local action, the employee may make a written request for an internal review of the local action decision. ![]()
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